Question 1

What is the purpose of a paperweight? View answer

Asked 2 ´months ago | Crystal Star Paperweight

Question 2

Gold Gavel Rosewood plaque PG3751 in stock? View answer

Asked 9 ´months ago | Gavel Plaques > Gold Gavel Rosewood Plaque

Question 3

Looking at the Gold & Silver Trophy Cup DTC71 which we intend to use for an annual employee competition. Can the base be changed to a larger size to allow for additional winners to be added on small plaques on the base of the trophy. View answer

Asked 9 ´months ago | Gold & Silver Trophy Cup DTC71

Question 4

What is the difference between crystal and glass awards? View answer

Asked 2 ´months ago | Crystal Trophies > Loving Hands Crystal Award

Question 5

How long would it take to engrave this? I need it for an event on January 28th. View answer

Asked 9 ´months ago | Colored Acrylic Awards > Tower Spotlight Acrylic Award

Question 6

acrylic globe without the base? View answer

Asked 9 ´months ago | Basketball Trophies > Basketball Display Case

Question 7

I need that box but in the middle it has a space for the certificate, which is an A4 printable sheet. View answer

Asked 9 ´months ago | Cherry Plaques > Cherry Plaque with Frame Casting

Question 8

How can I copy the design from my first order and replace text items for the second order? View answer

Asked 9 ´months ago | Silver Trophy Cups > Trophy Bowl

Question 9

What is the approximate lead time on this desk set (2747C)? View answer

Asked 9 ´months ago | Desk Pen Set

Question 10

What is the difference between crystal and acrylic award? View answer

Asked 2 ´months ago | Crystal Trophies > Loving Hands Crystal Award

Question 11

How do you clean acrylic awards? View answer

Asked 2 ´months ago | Jade Acrylic Awards > Mahogany Acrylic Award

Question 12

Can we add our logo where the Mason logo is on the example? View answer

Asked 8 ´months ago | Gavel Plaques > Gavel Plaque with Activity Insert

Question 13

What is the best way to provide my artwork and is it included in the cost? Is there a format that is prefferred and dimensions we should work within? View answer

Asked 8 ´months ago | Crystal Trophies > Crystal Pencil Award

Question 14

Are your glass plaques etched by laser or printed with ink? View answer

Asked 8 ´months ago | Glass Trophies > Glass Crescent Awards

Question 15

Do you.have a 12.6 lb crystal horse head on black base? View answer

Asked 2 ´months ago | Large Crystal Horse Head

Question 16

Can I buy a blank plaque with no engraving? View answer

Asked 7 ´months ago | Blank Plaques > Cherry Award Plaque

Question 17

I am ordering the rosewood gavel plaque, and would like to add engraving. How do I send the text for the plaque? View answer

Asked 7 ´months ago | Gavel Plaques > Piano Finished Rosewood Gavel Plaque

Question 18

Hello. I am trying to order an engraving for the Crystal Airplane you have, but when I click on customize it's just a blank screen. Could you help me put in an order? View answer

Asked 3 ´months ago | Crystal Trophies > Crystal Airplane

Question 19

Would it be possible to receive a blank of this award for us to review before ordering? View answer

Asked 7 ´months ago | Crystal Trophies > Crystal Scroll Award

Question 20

How soon can I have it processed and in my hands with engraving done on it as well? View answer

Asked 3 ´months ago | Desk Clocks > Black Crystal Clock

Question 21

the etching on the glass is included, right? How many characters? View answer

Asked 7 ´months ago | Flag Display Cases > Piano Finish Walnut Flag Display Case

Question 22

Good evening, where are you located? How long will it take to receive the trophy if we place the order? (Original text: Bonsoir, ou etes vous situe ? en combien de temps nous receverons le trophe si nous passons la commande?) View answer

Asked 3 ´months ago | Crystal Awards > Crystal Globe on Pedestal

Question 23

Is there a way to purchase extra blank tags for plaques? We want to replace some older award winners tags on our plaques with newer award winners View answer

Asked 6 ´months ago | Name Plates & Name Tags

Question 24

Clock movement inserted wrong, it shows the battery case under the engraved name instead of clock. View answer

Asked 6 ´months ago | Desk Clocks > Lifetime Guaranteed Rosewood-Piano Finished Clock

Question 25

What are the dimensions for engraving? On the black aluminum engraving plate, what are the dimensions of the safe area where a design (logo and text) can be placed? View answer

Asked 6 ´months ago | Art Glass Awards > Art Glass Disk Award

Question 26

This has been out of stock for awhile, what is comparable. I had to use Crown Awards for my last ones. I want a plaque with 24 plates, doing to fill in 12 and want to have easy access each year for the others. View answer

Asked 5 ´months ago | Perpetual Plaques > Blue Magnetic Release Plates

Question 27

Can this award be made with red sides instead of the blue? Thank you. View answer

Asked 5 ´months ago | Crystal Trophies > Blue Accent Crystal Flame Trophy

Question 28

Does this award come with a blue base and a larger size? View answer

Asked 5 ´months ago | Crystal Trophies > Loving Hands Crystal Award

Question 29

Do you do the engraving if we order a plaque with 59 names on it, or do we have to have that done? View answer

Asked 5 ´months ago | Perpetual Plaques > Large Perpetual Plaques Made With Walnut

Question 30

do you ship in canada? View answer

Asked 2 ´months ago | Name Badges > Silver Name Badge

Question 31

What can be engraved on the paperweight? View answer

Asked 2 ´months ago | Crystal Star Paperweight

Question 32

What is the height of the crystal golf trophy? View answer

Asked 2 ´months ago | Golf Trophies > Crystal Golf Trophy

Question 33

How thick is this star paperweight? View answer

Asked 2 ´months ago | Crystal Star Paperweight

Question 34

How much does this crystal golf trophy weigh? View answer

Asked 2 ´months ago | Golf Trophies > Crystal Golf Trophy

Question 35

Does the paperweight come with a gift box? View answer

Asked 2 ´months ago | Crystal Star Paperweight

Question 36

What is the height of the engraving plate on this trophy? View answer

Asked 2 ´months ago | Golf Trophies > Crystal Golf Trophy

Question 37

What is the weight of the paperweight? View answer

Asked 2 ´months ago | Crystal Star Paperweight

Question 38

Is engraving included with the purchase? View answer

Asked 2 ´months ago | Golf Trophies > Crystal Golf Trophy

Question 39

What type of presentation box is included? View answer

Asked 2 ´months ago | Golf Trophies > Crystal Golf Trophy

Question 40

What are the dimensions of the crystal star paperweight? View answer

Asked 2 ´months ago | Crystal Star Paperweight

Question 41

Is personalization free with this badge? View answer

Asked 2 ´months ago | Name Badges > Silver Name Badge

Question 42

How many colors can be used on the badge? View answer

Asked 2 ´months ago | Name Badges > Silver Name Badge

Question 43

Do you send a proof first before engraving to show what it will actually look like? View answer

Asked 1 ´year ago | Glass Trophies > Iceberg Jade Glass Award

Question 44

Could you provide a PROOF of design with our logo engraved on the base? Please let me know if there is an email where I can send the logo. Also, would it be possible for you to provide an order minimum on the smallest size that can allow free shipping? View answer

Asked 1 ´year ago | Soccer Trophies > Crystal Soccer Ball Award

Question 45

Can I get this in Lagos Nigeria? View answer

Asked 1 ´year ago | Desk Clocks > Skeleton Captain's Clock

Question 46

Do you have a polo player and horse? View answer

Asked 4 ´months ago | Horse Statues

Question 47

Is this a hollow jug? View answer

Asked 6 ´months ago | Silver Trophy Cups > Claret Jug Trophy

Question 48

Is the jug solid or hollow inside? View answer

Asked 6 ´months ago | Silver Trophy Cups > Swatkins Hand Chased Claret Jug

Question 49

Is the base on this plaque attached or do we attach it ourselves? View answer

Asked 1 ´year ago | Clear Acrylic Awards > Green Base Acrylic Award

Question 50

How heavy is the crystal plate? Do you have the option to hang it on the wall? View answer

Asked 1 ´year ago | Crystal Trophies > Crystal Plate Award

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